$20 for your pain: Did your Verizon phone go into SOS-only mode last Wednesday and you couldn’t call, text or load anything for hours? You can get a $20 credit, but only if you open the My Verizon app and tap to accept. It’s per customer, not per line. And no, they won’t apply it automatically. So if your group chat went silent and you thought you were being iced out, go get your apology money now. LOL!