Job Purpose:                                                                                                        

To accept and process guest payments for service performs or parts purchased, collect monies for warranties and assist with answering guest phone calls.

Duties:

• Assist guests and service advisers by receiving payment for parts purchased and service work completed
• Work with Service Advisers and Service Drive Manager to collect all required back up to insure payment is received in a timely fashion.
• Daily check for online service appointment requests, schedule appointments and notify customers to confirm.
• Follow up with all customers who missed appointments and reschedule.
• Assist in other Service projects as needed and requested by management.

Job Requirements:

• Conduct yourself in a professional manner; treat guests and other Regal associates with respect and courtesy.
• Ability to meet the company’s production and quality standards
• Ability to read and comprehend instructions and information
• Must be able to sit for long periods of time.
• Must be able to bend, twist and stoop as needed
• Must have computer skills related to Reynolds, Microsoft, General Internet knowledge and Email.
• Know and follow all approved Regal policies and processes.

 

This position is available in the Chevrolet Service Department.  Send any inquiries or questions to: HR@regallakeland.com